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Frequently asked questions
My purchase is missing, or I got a new phone. How do I restore purchases?
In the game open the Store screen and tap ↺ Restore purchases. You need to be signed in to iOS with the same Apple ID you used to buy.
One-time items (vehicle packs, All Vehicles, “Remove Ads”, “Earnings Boost”, one-time bundles) are restored. Consumables (₺ cash packs, plate credits, cards) cannot be restored because they are used up. If the problem persists, attach Apple’s receipt (purchase date, item name) to your e-mail.
Where is my progress stored? What happens when I get a new iPhone?
Taşıyıcı has no account and no server: your progress, vehicles and settings are stored on your device only. The game does not sync progress to iCloud or Game Center on its own; Game Center only holds achievements and leaderboards.
To bring your progress to a new iPhone, use iOS’s own transfer: back up the old device with an iCloud backup (Settings ▸ [your name] ▸ iCloud ▸ Backup) or a computer backup and restore it on the new device, or use Quick Start. Simply re-downloading the game does not bring progress back. Deleting the game also deletes the save.
How do ads and permissions work? How do I turn ads off?
Ads are served by Google AdMob. After the first few jobs iOS asks for tracking permission (ATT) for the advertising identifier; if you decline, the game works the same and ads are simply not personalised. You can change it any time in iOS Settings ▸ Privacy & Security ▸ Tracking.
In the EU, UK and EEA, Google’s consent form (UMP) is shown; you can change your choices in the game under Settings ▸ About ▸ Ad privacy options.
The Remove Ads purchase in the Store permanently turns off interstitial ads; optional rewarded ads (+50% reward, free fuel or tow) remain. See the privacy policy for details.
Game Center and achievements are not working.
You need to be signed in under iOS Settings ▸ Game Center. In the game you can turn Game Center on or off under Settings ▸ Game. Game Center is optional; the game works the same without it.
The game gets warm or stutters.
Lower the quality in the game under Settings ▸ Graphics. Close other apps running in the background, keep the device cool and keep iOS up to date. In Low Power Mode the game may render fewer frames.
I found a bug. How do I report it?
Write to destek@umutalparslan.com with: your device model (e.g. iPhone 15), iOS version, game version (Settings ▸ About), what went wrong, where and in which job it happened, how to reproduce it; and a screenshot or short screen recording if possible.
I want a refund.
Billing and refunds for in-app purchases are handled by Apple; as the developer we cannot issue refunds. You can submit a refund request to Apple at reportaproblem.apple.com.
Which devices and iOS versions are supported?
iPhone and iPad running iOS 15.0 or later. The game is played in landscape. Languages: Turkish and English (Settings ▸ Game ▸ Language).
Version history
- 1.0.0 · First release: 5 cities, 33 vehicles, an endless job board and 43 achievements; Turkish and English.